Privacy Policy

LUNARA PRIVACY POLICY 

Effective Date: March 30 2026

Lunara (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.


1. Information We Collect

A. Personal Information

  • Name
  • Email address
  • Billing/shipping details
  • Payment information (processed securely via third parties)

B. Wellness & Cycle Data (App Users)

You may voluntarily provide:

  • menstrual cycle data
  • ovulation-related inputs
  • symptoms and physical indicators
  • lifestyle and wellness information
  • personal notes

This data is considered sensitive but non-medical personal information.


C. Device & Usage Data

  • IP address
  • browser/device type
  • app interactions
  • usage patterns

2. How We Use Information

We use your data to:

  • operate the Platform
  • provide app functionality
  • personalize user experience
  • process orders
  • improve services
  • ensure security

3. Reproductive Data Disclaimer

Cycle, fertility, and wellness-related data is:

  • voluntarily provided by users
  • not verified for medical accuracy
  • used only for general wellness functionality

This data is not used for diagnosis or treatment.


4. Not a Healthcare Provider (IMPORTANT)

Lunara is not a healthcare provider.

Information collected is:

  • not medical advice
  • not a medical record
  • not Protected Health Information (PHI) under HIPAA

5. Data Interpretation Disclaimer

Insights, predictions, or outputs generated by the Platform:

  • are based on user input and general modeling
  • may be incomplete or inaccurate
  • should not be relied upon for medical or reproductive decisions

6. Data Sharing

We do not sell your personal or reproductive data.

We may share information with:

  • payment processors
  • shipping providers
  • analytics and hosting services

Only as necessary to operate the Platform.


7. Data Security

We implement reasonable safeguards including:

  • secure data storage
  • restricted internal access
  • encryption where applicable

However, no system is completely secure.


8. Data Retention

We retain data only as long as necessary to:

  • provide services
  • comply with legal obligations
  • resolve disputes

9. Data Deletion

You may request deletion of your data at any time by contacting:

[Insert Email]

Some data may be retained for legal or operational purposes.


10. Your Rights

Depending on your location, you may:

  • access your data
  • request corrections
  • request deletion
  • limit processing

11. Cookies

We use cookies to improve functionality and user experience. You can manage these through your browser settings.


12. Children’s Privacy

Lunara is not intended for individuals under 18.


13. Updates

We may update this Privacy Policy at any time. Continued use constitutes acceptance.


14. Contact

For privacy-related inquiries:

[Insert Email]
Lunara